A customer from Brazil contacted our salesman, expressing the need for a ポリカルボン酸系減水剤液. The salesman sent him a sample for trial. During the product dosage experiment, the customer encountered some difficult problems and thus emailed us to inquire about the solution. The salesman assisted the customer in contacting our company’s professional engineer. The engineer conducted the experiment ratio of the polycarboxylic acid mother liquor based on the customer’s specific material conditions and successfully resolved the ratio issue for the customer. The customer was extremely grateful and placed an order for 100 tons of (CL-WR-50)ポリカルボン酸系減水剤 固形分50%(高減水タイプ)。

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